SilverBridge: Digital Financial Solutions

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Jaco Swanepoel, CEO
In the wake of the pandemic, companies have been forced to analyze and critically engage with the way in which they do business. Operators in the financial services industry have found themselves under pressure, needing to deliver improved service, but at reduced cost. Founded in 1995, SilverBridge has more than two decades of experience as an insurance software solutions provider delivering value in the insurance industry. SilverBridge offers clients in the financial services industry reliable solutions that aim to simplify their operations by enabling and improving their business processes.
The SilverBridge Exergy product suite for financial services is a Microsoft Azure cloud solution enabling the modernization and digitalization of a financial services business and its processes. Exergy enables core back-office policy administration in the life assurance industry. As a broad solution package the Exergy portfolio has specific applications that can be customized to suit the individual needs of the long-term user. The solution also extends to offer group scheme and pension fund administration, as well as elements of medical and short-term insurance. This caters for clients wanting to offer a wider range of financial services offerings on a single platform.
Through this enterprise-level solution, SilverBridge provides FSP’s a single enhanced platform through which to manage and administer all their Life Cover, Group Cover Schemes, EB and Pension claims and processing. This fully digital web-based solution allows the business to function from one location, while scaling to suit the current needs of the business, streamlining processes, offering customized reporting and an environment that allows for the creation of new products without crippling costs.Intermediary Portal enables the intermediary channel to digitally onboard new customers and proactively manage customer retentions. The onboarding is made more efficient through reduction in data capture and the elimination of paper based, manual processes. The company’s data tools provide always online access, real-time reporting, dynamic visual reporting covering multiple data sources and secure high-speed data warehousing.


SilverBridge has a great leadership team, able to build loyalty with its customers through the delivery of sustained service quality


SilverBridge’s cloud-based fully digital FAISapp allows FSP’s to easily manage all their Fit and Proper compliance and documentation through a central digital hub.
SilverBridge has introduced TOM, a propriety Artificial Intelligence (AI) technology that virtualizes and scales human intelligence through the replication of human expert decision making into virtual experts. TOM learns from people not data and allows business users to develop virtual experts through a simple and intuitive interface. The firm can assist companies in the financial services industry become proactive in their ability to make real-time decisions regarding risks and opportunities based on high volume transactional or client information in their businesses.
“SilverBridge has a great leadership team, able to build loyalty with its customers through the delivery of sustained service quality,” states Jaco Swanepoel, CEO of SilverBridge. The company has helped financial services companies grow their business quickly and efficiently through new ventures or product expansion into new or existing markets. SilverBridge supports all financial products and sales channels on one platform and this ensures the co-existence with other systems in banking, life assurance, employee benefits, short-term insurance and lending. Today, as an integrated and dynamic group, SilverBridge has the largest number of packaged life assurance system implementations across the African continent. The firm’s footprint extends to 14 countries with an offering that encompasses a digital suite of products designed to help our clients modernize their core insurance system.

Company
SilverBridge

Headquarters
Pretoria, Gauteng

Management
Jaco Swanepoel, CEO

Description
Founded in 1995, SilverBridge has more than two decades of experience as an insurance software solutions provider delivering value in the insurance industry. Its footprint extends to 14 countries with an offering that encompasses a digital suite of products designed to help its clients modernise their core insurance system. But more than that, it lets them embrace opportunities presented by emerging technologies. SilverBridge's experience and expertise result in its customers positioning their businesses for a digital world. Recently, SilverBridge expanded its value proposition to include intelligent automation, ensuring that we deliver even more innovation for clients' businesses while increasing its relevance to the broader financial services industry